Chad Williams
Success is a journey, not a destination.
Gloucester, MA 01930
Professional Summary
Aviation extraordinaire and auto enthusiast, I have had many jobs in both areas. From auto to aviation
and government work, I go above and beyond to make sure the job is done right. I find myself one day
running my own airline or auto shop. I work hard and learn quickly and go above and beyond for any
job I have and enjoy doing it.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Ramp Agent
Cape Air-Boston, MA
November 2023 to March 2024
1. Aircraft turnaround
2. Move stairs to gate
3. Marshall aircraft
4. Deboard passengers
5. Board passengers
6. Issue boarding passes
7. Make boarding announcements
8. Check in passengers
9. Deice show contact info
Customer Service/Ramp Agent
Boutique Air-Boston, MA
January 2023 to May 2023
1. Aircraft turnaround
2. Move stairs to gate
3. Marshall aircraft
4. Deboard passengers
5. Board passengers
6. Issue boarding passes
7. Make boarding announcements
8. Check in passengers
9. Deice
Supervisor - Jessica show contact info
(ramp lead @ BOS) Boutique Air show contact info
Sales Associate
Marshalls-Gloucester, MA
November 2022 to December 2022
• Assisted with returns
• Responsible for front of store, Mens, Kids and Toys
• Responsible for store displays
• Stocked the floor
• Maintained a clean service environment
• Provided pleasant customer service
• Responsible for the Men's, kids and Toy department
Manager -Kelly
Phone - show contact info
Ramp Agent/Baggage Handler
Airport Terminal Services-Boston, MA
March 2022 to June 2022
• Loading and unloading luggage
• marshalling
• baggage room
• pushback
• luggage scanning
• deicing
• cleaning the aircraft
• cargo
• ups mail
• FOD walks
• Jet bridge docking
Dana Lee escoffery show contact info
Aircraft Maintenance
National Aviation Services-Manchester, NH
September 2018 to April 2020
Detailing aircraft
• Picking up trash
• Wiping down seats
• Lifting seats
• Vacuum interior
• Mop galleys
• Clean bathrooms
• Safety check
• Wiping down windows and seats
• Checking seats
• Restocking bathroom
• Clean check-in area
• Wipe check-in area down and mop
• Clean break rooms
• Wipe aircraft hubcaps down
• Change trash and empty trash
------Manager-------
Luis show contact info
National Aviation Services
1 Airport Rd
Manchester, NH 03103
Ramp Agent/Baggage Handler
United Airlines-Denver, CO
November 2018 to March 2019
• Loading and unloading luggage
• marshalling
• baggage room
• pushback
• luggage scanning
• deicing
• cleaning the aircraft
• cargo
• ups mail
Lourdes Estrada show contact info
Roadside Assistance Agent
Camel towing and roadside LLC-Lowell, MA
May 2014 to August 2018
Roadside calls for jumps, tire changes as well as gas deliveries and lockouts.
Work along side with insurance and roadside companies for small jobs and as well as diagnosis on
vehicles. Fill out paper work accordingly so report of service ROS goes to insurance for vehicles history
and issues show contact info
Sales/Runner/Detail
K-motors-Beverly, MA
November 2016 to January 2018 show contact info
Running to register for plates, as well as insurance agencies for paperwork. As well as auto auction pick
ups and or running errands.
Dealing with policy papers and checking coverage before vehicle left the dealership. Insurance stamps
and paperwork for financing as well and deliver insurance papers to finance company so release of car
to customer and plating of cars.
Customer service, car showings dealing with all varieties of used automobiles and services. Detailing
work for preparing the car for customer as well as shoveling during the winter months
Oil changes, lube tech as well as many other service and basic tech maintenance to prepare car for
delivery to customer
Monitor
LBK Transportation-Danvers, MA
December 2012 to December 2017 show contact info
Bus Monitor
* Responsible for wheel chair kids and monitoring special need kids
* Cleaning the busses and detailing them
* Maintaining order on behavior Problem busses
Ramp Agent/Baggage Handler
Southwest Airlines-Boston, MA
June 2015 to September 2015
• Loading and unloading luggage from aircraft as well as pushback and aircraft marshalling
• Baggage transfers
• Deicing
• Aircraft maintenance and security checks
• Foreign object debris walk
• Baggage transfers as well as online transfers and terminating bags
• Cleaning interior of aircraft
• Check clearance of engines and landing gear
Education
Bachelor's in Graphic Design
Independence University-Remote
November 2019 to Present
Bachelor's in Homeland security and emergency Management
Colorado Tech Online-Gloucester, MA
February 2013 to June 2024
Associates in Aviation management
North Shore Community College-Danvers, MA
September 2011 to November 2012
High School Diploma in graphics and Design and Info Tech
Gloucester High School-Gloucester, MA
September 2007 to May 2011
High school diploma or GED